Listen before asking for identity
A woman should be able to arrive as she is. We begin by listening—not by asking her to explain, categorize, or identify herself.
The way we meet
Our Covenant
A few promises for the space between what is happening and what might become possible.
Whenever we become closed, we choose to return to openness through love.
Before HAVENA speaks, HAVENA listens.
You don't have to know where to start. Just start where you are.
This is not a promise to always feel open. It is a promise that returning is always allowed.
HAVENA Product Principles
The HAVENA Covenant tells us who we promise to become. The HAVENA Product Principles tell us how that promise becomes a product.
Every feature, interaction, data decision, and business decision should help a woman feel safe enough to be heard, free enough to choose, and respected enough to remain the owner of her own story.
These principles guide what HAVENA is building. Some—especially registration, organizational access, and community connection—describe future design requirements and are not implemented today.
Trust before registration
Trust is earned through the experience itself. If registration is introduced, it should protect continuity and never become the price of being heard.
The woman owns her private space
Her words, reflections, and history remain hers. She decides what stays, what is removed, and what—if anything—leaves her private space.
Connection is always a choice
As HAVENA develops ways to connect, each woman’s participation and level of connection should remain her choice.
Organizations provide access, not ownership
In a future organizational access model, HAVENA intends organizations to be able to provide access without receiving users’ private My Heart entries or Listening conversations. This model is not implemented today.
Organizations may provide the door. They do not own what happens inside the room.
Vulnerability is not for sale
HAVENA can grow as a business, but some things are not for sale: her vulnerability, her private space, and her right to decide how she is seen.
Privacy should be felt, not merely stated
We aim to collect only what is necessary. If registration or organizational eligibility verification is introduced, HAVENA intends to keep it separate from each woman’s private HAVENA space.
HAVENA should not feel like it is collecting a person. It should feel like it is making room for a person.
A quiet boundary
In a future organizational access model, HAVENA intends organizations to be able to provide access without receiving users’ private My Heart entries or Listening conversations. This model is not implemented today.
Organizations may provide the door. They should not own what happens inside the room.
Our business principle
We do not monetize vulnerability. We build sustainable ways to protect it.
The Product Decision Test
Does this help her feel safer, more heard, and more free—or does it quietly take control away from her?